Frequently Asked Questions about the Alexandra Lozano Case and Information for Former Clients
Updated Aug. 11, 2026
On May 26, 2026, immigration lawyer Alexandra Lozano, owner of Alexandra Lozano Immigration Law, resigned in lieu of discipline, making Lozano permanently ineligible to practice law. The Lozano lawyer-discipline case was immense in size and scope. The Washington State Bar Association (WSBA) is working with the Washington chapter of American Immigration Lawyers Association and other organizations on the most urgent need right now—getting legal help for Lozano’s former clients.
Former clients, community members, legal professionals, and the media can find answers here to questions they may have about the Lozano discipline case. If you have questions that are not answered here and would like more information, please email your questions to BarLeaders@wsba.org or call 206-443-9722 or 800-945-9722 (interpreters are available).
For media inquiries, please contact WSBA Chief Communications and Outreach Officer Sara Niegowski at saran@wsba.org .
En español — an updated Spanish version to be posted soon.
Jump to:
- Discipline Information
- Can I Get my Files Back?
- Can I Get My Money Back?
- Where Do I Find Legal Help?
- How Can I Volunteer to Help Former Lozano Clients?
Information about the Discipline of Alexandra Lozano
Did Lozano “get off easy” by resigning instead of being disciplined?
No. Resigning in lieu of discipline results in the most severe consequence available in the discipline system—immediate and permanent loss of the ability to practice law.
- When a lawyer resigns this way, their license ends immediately.
- The resignation is permanent. Lozano can never apply to practice law in Washington again.
- A disbarred lawyer can apply for readmission after five years. Lozano cannot.
Because disciplinary hearings and appeals can take months or years, resignation in lieu of discipline is often the fastest way to stop a lawyer from practicing.
Find more detailed information here.
The lawyer discipline system’s maximum sanction is the termination of a practitioner’s license to practice law. There are no civil or criminal penalties available under the disciplinary procedural rules established by the Washington Supreme Court. Within this system, a resignation in lieu of discipline is almost always the fastest way to terminate a license, and it imposes a uniquely severe consequence. While a public disciplinary hearing often involves years of litigation and multiple appeals, a resignation in lieu of discipline is effective upon the filing of the resignation document. Most significantly, it is permanent—a lawyer who has resigned in lieu of discipline will never be eligible to apply for admission or readmission to the practice of law in Washington state. By contrast, obtaining an order of disbarment typically requires prolonged litigation, and a disbarred lawyer is eligible to apply for readmission after five years of disbarment.
Can Lozano still practice law in other states?
Federal rules also require a lawyer to be licensed somewhere in the U.S. to practice immigration law. Because Lozano is no longer licensed, she is suspended from practicing before federal immigration agencies and courts.
Find more detailed information here.
It is our understanding that Lozano was not licensed to practice law in any other state. In Lozano’s case, the license-resignation requires Lozano to notify any other jurisdiction in which Lozano practices that she has lost her Washington license. Such a notification would trigger a process in the other jurisdiction known as reciprocal discipline, enabling that jurisdiction to impose discipline as well. More simply stated: Lozano is not licensed to practice law anywhere in the United States.
Federal law generally permits a lawyer who is licensed and in good standing in any state to represent clients before federal immigration agencies and tribunals. For this reason, a state-licensed lawyer can provide immigration-law services in their state of licensure or to clients in any other state. As a result of the resignation in Washington, Lozano has been suspended from practice before the Department of Homeland Security (including USCIS), the Immigration Courts, and the Board of Immigration Appeals.
Did Lozano receive special treatment because she used to be married to someone who works in the WSBA discipline office?
No. A WSBA staff member was previously married to Lozano many years ago. That employee had absolutely no access to the information or involvement in the discipline action.
WSBA has strict conflict of interest rules. If an employee has any close personal connection to a lawyer being investigated, they are not allowed to participate, access case materials, or discuss the case.
Find more detailed information here.
Lozano received no special treatment. A WSBA disciplinary counsel was formerly married to Lozano many years ago, however they were screened from all involvement in the Lozano file and had no managerial or supervisory authority to make or influence decisions in the Lozano case. This strict walling-off protocol in the Office of Disciplinary Counsel is used to safeguard against conflicts of interest. If any employee of the Office of Disciplinary Counsel has a current or prior familial or other close personal relationship with a lawyer against whom a grievance is filed, they are recused from the matter and walled off from discussing the case with other employees or accessing any of the file materials.
Why did it take so long for Lozano to lose her license?
WSBA investigated a number of grievances before the ones that led to Lozano’s resignation, including one filed by a lawyer in 2021. That grievance focused on misleading advertising and conflicts of interest. The WSBA investigated the allegations and warned Lozano. The situation changed significantly in the following years when WSBA learned of more serious issues that eventually led to Lozano’s resignation. Lozano’s nationwide “Milagros (Miracles) Tour” in 2024–2025 and many additional client grievances led to an extensive and complex investigation by WSBA. Once WSBA collected enough strong evidence, Lozano resigned within months.
Find more detailed information here.
This lawyer discipline case was unprecedented in terms of scope and breadth, which required a thorough and resource-intensive investigation. The business practices used by Lozano that led to apparent ethics violations developed over time and escalated quickly and relatively recently. Lozano went on her “Milagros (Miracles) Tour” across the nation in the latter half of 2024, with a final segment in 2025, at which time the Office of Disciplinary Counsel (ODC) opened an investigation. During that investigation, ODC learned of the immense scale of Lozano’s business operations and the vast number of petitions filed by Lozano pending with U.S. Citizenship and Immigration Services (USCIS), which had not previously been reported to ODC. With many Lozano clients contacting WSBA, ODC’s investigation prompted Lozano’s resignation-in-lieu of discipline within months of that evidence coming to light. The investigation entailed methodical and thorough collection and analysis of evidence, as well as litigated disputes about the scope of the investigation, similar to what happens when a criminal or civil case is investigated and brought to trial. As the Office of Disciplinary Counsel prepared to initiate public proceedings, Lozano agreed to resign in lieu of discipline rather than proceed through a disciplinary hearing; it was an outcome that stopped Lozano from practicing law immediately and permanently.
A lawyer who did file a grievance concerning Lozano’s conduct prior to the Miracles Tour has publicly shared her grievance with the media. We applaud that lawyer because it takes courage to raise a red flag about a colleague. Filed in 2021, the grievance was limited in scope, pointing to conduct involving misleading advertising and conflicts of interest. The WSBA investigated the allegations, and, through Ms. Lozano’s lawyer, warned Ms. Lozano about the need to address what clients were being told about her services. As mentioned above, the situation changed significantly in the intervening years, which is when the events outlined in the statement of misconduct in the resignation-in-lieu of discipline came to the WSBA’s attention.
What happens if people file new complaints about Lozano?
Because Lozano can never practice law in Washington again, new ethics complaints will not lead to further investigation of Lozano.
What about Lozano’s coworkers? Can they still practice law?
Lozano’s resignation affects only her. If you have concerns about another lawyer, you can file a grievance through WSBA or in the jurisdiction where that lawyer is licensed.
What else can be done to hold Lozano accountable?
WSBA cannot start or control civil or criminal cases. However, WSBA is communicating with agencies such as the Washington State Attorney General’s Office and will share information with them as allowed. WSBA cannot comment further on matters under investigation by outside agencies.
Does the USCIS know about Alexandra Lozano and that she can no longer practice?
Yes. On June 26, 2026, USCIS released the following statement to former clients of Alexandra Lozano:
On May 26, 2026, Alexandra Lozano resigned from the State Bar of Washington in lieu of discipline and is permanently barred from practicing law in Washington. She closed her law firm on June 10, 2026. On June 18, 2026, the Board of Immigration Appeals suspended Lozano from practice before the Department of Homeland Security (including USCIS), the Immigration Courts, and the Board.
If you were represented by Alexandra Lozano and have petitions or applications pending before USCIS, we need an updated mailing address to continue processing your case. Visit our How to Change Your Address page for more information.
If you are a Violence Against Women Act (VAWA) self-petitioner, applicant or recipient of T nonimmigrant status, or petitioner or recipient of U nonimmigrant status, visit our Change of Address Procedures for VAWA/T/U Cases and Form I-751 Abuse Waivers page for more information about updating your address.
You can also withdraw your application or petition by submitting a request in writing to the USCIS office processing your case. If you do not know which office is processing your case, you should call the USCIS Contact Center at: 800-375-5283 (TTY 800-767-1833). If you need a copy of your alien file, please file a Freedom of Information Act Request.
Information for Former Lozano Clients
How do I get my files back from Lozano?
A custodianship is in place to help former clients of Lozano receive their files. The custodians are authorized to return client files. Please note that the custodians cannot provide legal advice or legal representation.
If you are a former client and need help with your file, please email files@wsba.org.
If you already contacted ogc@wsba.org about your client file, you do not need to contact the custodians again. Your previous emails and voicemails have already been forwarded to them.
The custodians will assist all affected clients as quickly and carefully as possible. We appreciate your patience and understanding while they review client files and take the steps needed to carry out their duties.
Find more detailed information here.
The Chair of the Disciplinary Board has appointed attorneys Russel M. Aoki and Adam Boyd as custodians to protect Alexandra Lozano’s former clients’ interests, under ELC 7.7.
Under an order appointing custodians, the custodians have been authorized to assist with returning client files and disbursing clients’ funds held in Alexandra Lozano’s trust account, as appropriate. Please note that the duties of the custodians do not include legal representation.
If you are a former client of Alexandra Lozano and would like to contact the custodians regarding your client file or client funds, please email files@wsba.org.
If you have previously contacted the ogc@wsba.org regarding your client file, you do not need to send another email to the custodians. Your prior email(s) and/or voicemails have been provided to the custodians for review.
Please note that the custodians will be working to assist all affected clients as efficiently as possible. We appreciate your patience and understanding throughout this process while the custodians carefully review client files and trust account records and take appropriate action.
How do I get my money back from Lozano?
There may be more than one way to get your money back or get money to compensate you for the hardship you experienced.
- Trust Account. A custodianship is in place to thoroughly review Lozano’s trust account and work to identify funds that are traceable to specific clients. If you are a former client of Alexandra Lozano and believe that you have funds held in trust, you may email that information to the custodians at files@wsba.org. Funds cannot be distributed until efforts to identify all money are complete. If the trust account does not have sufficient funds to meet known client balances, the custodians may distribute on a pro rate basis.
- Court action. You may choose to file your own lawsuit or join a lawsuit with other people. WSBA cannot begin these actions or represent people in these lawsuits, but other lawyers may be able to help. If you consider hiring a lawyer, check the WSBA Legal Directory to make sure they are licensed and to learn about any discipline information. A civil (non-criminal) lawsuit could take many months or years.
- Apply for the WSBA Client Protection Fund (CPF) which gives money to people who lost money because of dishonest conduct by their lawyer. The fund is limited and designed to serve as a last resort for people who cannot get money through their own lawsuit or a government prosecution. If you apply and get money from the CPF, you may have to pay it back ONLY if you end up getting money from a lawsuit or restitution in the future. This process could take several months. If you are considering applying:
- Read the eligibility requirements and application instructions carefully. Only apply if you meet those eligibility requirements.
- Gather documentation related to your case, such as receipts, contracts, and correspondence.
- Submit your application form and supporting documents via email to cpfund@wsba.org
Find more detailed information here.
The WSBA’s Client Protection Fund (CPF) provides gifts to clients who have suffered a loss caused by the dishonest conduct of a lawyer—which most often takes the form of lawyer theft of funds or property. The fund is limited and one of last resort, meaning all other remedies should be exhausted first; and if a payout from civil or criminal proceedings occurs after a CPF gift, the CPF gift must be repaid. The CPF gift process involves an application, investigation, and deliberation by the Client Protection Board. Some claims also require approval by the WSBA Board of Governors. This process takes time and we have added additional staffing and Spanish language support to help us serve applicants. We acknowledge that the fund is limited and gifts from the CPF are likely an insufficient remedy, given the volume of potential claims.
Since the WSBA disciplined Lozano, can’t they get my money back or order her to pay it back?
If there is evidence of payment and harm, the WSBA Disciplinary Board can order Lozano to repay money she took from clients (restitution) but the Disciplinary Board cannot order Lozano to pay money for other hardships clients may have experienced. If the Disciplinary Board orders Lozano to pay but she doesn’t comply with the order, the client will then have to sue in court to ask a judge to order payment. This information will be updated if the Disciplinary Board orders Lozano to pay disciplinary restitution.
Find more detailed information here.
Under the court rule authorizing resignations in lieu of discipline, a lawyer must agree “to pay any restitution” ordered by a review committee of the Disciplinary Board. In general, disciplinary restitution is ordered to restore identifiable money or property received by a lawyer from a person impacted by lawyer misconduct or to restore a specific amount of money they were entitled to but lost as a result of the lawyer’s misconduct. It does not include awards of compensatory or economic damages for other harms, which might be available in a civil action for malpractice, breach of fiduciary duty, or the like. The discipline system does not have an enforcement or collection mechanism to compel payment of restitution orders. If restitution is ordered, the restitution recipient would need to obtain a civil judgment enforceable in court if the restitution was not voluntarily paid.
Can I get my money back through a criminal prosecution?
If a government agency chooses to prosecute for criminal actions and there is a conviction, the judge may order the payment of money (restitution) to victims. A criminal case may take many months or years.
Where do I find legal help?
There are organizations who are offering free legal advice clinics:
- American Immigration Lawyers Association Washington Chapter - for information and resources, check out this webpage.
- Central Washington Legal Aid — for updates on future clinics: check out their Facebook page. 
- Northwest Immigrant Rights Project — for information, check out their webpage.
As we learn about more information about free legal assistance, we will provide updates.
If you consider hiring a lawyer, check the WSBA Legal Directory to make sure they are licensed and to learn about any discipline information.
The WSBA does not provide legal advice or referrals to private lawyers. You can information about local lawyer referral services on our Find Legal Help page.
Information for Legal Professionals Interested in Helping
Can I volunteer at a legal clinic?
Yes. If you are a legal professional (with any experience level in immigration law) who can help at clinics to support former Lozano clients, please fill out this form to be notified of opportunities.
