Managing Client Expectations in Mediation
Date:
Jan. 21, 2026
Time:
This Jan. 21 program explores practical strategies for effectively managing client expectations before and during mediation.
Drawing on real-world experience from professional mediators, the panel will examine how counsel and neutrals can help clients move from positional thinking to problem-solving, balance optimism with realism, and foster discourse that leads to results throughout the negotiation process. Discussion will include approaches to evaluating and framing risk. negotiation tips, preparing clients for realistic resolution, and maintaining constructive participation that enhances both satisfaction and settlement outcomes.
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